Booking process
Can I change the date of booking?
Yes. You can change the date but it depends on cruise availability and must follow the amendment/cancellation policy of each cruise.
How do I book the shuttle bus from Hanoi?
You can see the transfer option after choosing the number of guests and processing the booking. Otherwise, you can send us an email after booking so we can assist you manually.
About your booking
Are day cruises suitable for seniors?
Yes. Day cruises are suitable for travelers of all ages. There are suitable activities for seniors like visiting a cave, swimming at the beach, taking a sampan boat, etc. They also can opt to stay onboard to relax.
Are day tours available for all days?
Day tours are available for all days per week. However, you should check the availability with the cruise organizer and book the tour in advance for better assurance.
Can I join the tour from Halong?
Sure. You can definitely join the tour from Halong without using transfer service from Hanoi.
Is there a luggage limit?
No. There is no luggage limit onboard.
Is there a room on the day cruise?
Some day cruises include private rooms for guests such as Ambassador Day Cruise (39 cabins), Saquila Yacht (2 cabins), and Halong Symphony Cruise (4 cabins).
What should I bring on a day trip?
You should pack light if possible. Some necessary things are hat, sunscreen, sunglasses, comfortable or trekking shoes/sandals, swimwear for water activities, insect repellents, and maybe some money for drinks onboard.
What time does a day tour start and finish?
There are different durations for day tours. 4-hour cruises start from 8:00 am - 12:00 pm or 12:00 - 16:00 pm. 6-hour cruises start from 10:00 am -16:00 pm or 12:00 - 18:00 pm. 8-hour cruises start from 10:00 am - 18:00 pm.
Payment and fees
Can I pay upon arrival at the port?
You need to pay for the tour in advance of the trip date. This guarantees the cruise availability and the cruise organizer can process guest registration to the management board smoothly.
Do I have to pay other fees onboard?
The tour price usually includes the sightseeing program, a meal, entrance fees, tour guide onboard. You will pay for personal expenses such as private cabin, beverages, spa, tips, kayak/sampan boat, or shuttle bus from Hanoi.